Free shipping on all US orders above $70 and all Singapore orders. Easy-breezy return.

Exchange Policy

 

To initiate an exchange, please enter the Return & Exchange Center and follow the exchange instructions.  

Full-priced item(s) are eligible for exchange within 21 calendar days of the purchase date. Each order is allowed one free exchange at no additional charge. A prepaid return label will be provided via email upon submitting the exchange request. The second and further exchanges made on the same order will be charged a restocking fee of USD$5 each time. Discounted item(s) and item(s) purchased more than 21 days ago cannot be exchanged.  

Item(s) must be sent back in its original condition with all tags on, unworn, unwashed, undamaged, and unaltered. Tag-less, worn, washed, altered or damaged item(s) are not exchangeable. 

Once we receive and approve the return, we will proceed to ship the exchange within 5 business days. 

If you have any questions regarding return & exchange, please email us at support@orejas.co.